This Privacy Policy explains how ps999 (operated at ps999.biz) collects, uses, stores and protects the personal information of players and visitors in Pakistan. It applies to all interactions with the ps999 platform — from the moment you visit our website through to account registration, deposits, betting activity, withdrawals and any contact with our support team.
At ps999, we treat your personal data with the same seriousness as your account balance. Your information is not a product we sell, share commercially or exploit for purposes beyond running a safe and compliant betting platform for Pakistani players. This policy is written plainly and honestly — not to hide something, but because transparency is the basis of the trust that ps999 depends on.
By registering an account at ps999 or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how ps999 handles your personal data. If you disagree with any part of this policy, please contact us before continuing to use the platform.
Plain summary: We collect the data we need to run your account, process your payments and keep the platform compliant and secure. We don't sell it. We don't share it unnecessarily. You have real rights over it, and we explain them clearly in Section 9.
PS999 collects personal data in three main ways: information you provide directly during registration and account use, information generated automatically by your device and platform activity, and information received from payment processors and verification partners. Here is a full breakdown:
Information you provide directly:
- Full name (as it appears on your CNIC)
- Pakistani mobile phone number
- Email address
- Date of birth
- City and province of residence in Pakistan
- CNIC number (collected at the KYC verification stage for withdrawals)
- Copies of identity documents (CNIC, utility bills) when requested for KYC
- Payment method details (mobile wallet numbers, bank account details, card numbers — stored in tokenised form)
- Any communications sent to ps999 support via email or live chat
Information collected automatically:
- IP address and approximate geographic location
- Device type, operating system version and browser type
- Pages visited on ps999.biz and time spent on each
- Betting and gaming activity (matches bet on, stakes, outcomes, game session logs)
- Login timestamps and session duration data
- Referral source (how you arrived at ps999 — search engine, direct URL, referral link)
Information received from third parties:
- Transaction confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay and banking partners
- Identity verification results from CNIC verification service providers
- Fraud screening signals from payment processor risk tools
We do not collect: biometric data, social media profile information, or any sensitive data categories beyond identity documents required for legal compliance. We also do not collect payment card full numbers — only tokenised references held by our payment processors.
PS999 only collects data that serves a genuine purpose. We do not collect information speculatively or "just in case". Every data category we hold has a defined reason. Here is the full picture:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Name, mobile, email | Account creation and communication | Contract performance |
| Date of birth | Age verification (18+ requirement) | Legal obligation |
| CNIC details | Identity verification for withdrawals, AML compliance | Legal obligation |
| Payment details | Processing deposits and withdrawals in PKR | Contract performance |
| Betting & gaming activity | Account history, dispute resolution, responsible gaming monitoring | Contract performance / Legitimate interest |
| Device & IP data | Fraud detection, security, duplicate account detection | Legitimate interest |
| Support communications | Resolving queries, compliance records | Contract performance |
| Usage analytics | Platform improvement, UX optimisation | Legitimate interest |
Where ps999 relies on "legitimate interest" as the legal basis for processing, we have assessed that our interest in maintaining platform security and improving the experience for Pakistani players does not override your privacy rights. You may object to legitimate interest processing by contacting support@ps999.biz.
All financial transactions at ps999 are processed in Pakistani Rupees (PKR). PS999 works with verified local payment processors — Easypaisa, JazzCash, NayaPay, SadaPay, major Pakistani banks for IBFT, and Visa/Mastercard networks — to handle deposits and withdrawals securely.
PS999 does not store full payment card numbers on its own servers. Card transactions are processed through PCI-DSS compliant payment gateways that tokenise card details before they reach our systems. We retain only the tokenised reference, the last four digits of a card, and the transaction outcome for account history purposes.
For mobile wallet transactions (Easypaisa, JazzCash, NayaPay, SadaPay), ps999 retains your registered wallet number for the purposes of processing your withdrawal under our matched withdrawal policy — meaning your winnings are returned to the same wallet you used to deposit. This is both a security measure and an anti-money laundering requirement.
Your financial data is never used for marketing, sold to third parties, or shared with any entity other than the payment processor involved in your specific transaction. We retain transaction records for a minimum of five years as required by anti-money laundering compliance standards.
PS999 applies transaction monitoring to all accounts as part of our AML (Anti-Money Laundering) and fraud prevention obligations. Unusual transaction patterns may trigger a review and temporary hold on withdrawals pending KYC verification. This protects all players — including you — from fraudulent activity on the platform.
PS999 uses cookies and similar tracking technologies on ps999.biz to make the platform work properly and to improve your experience. A cookie is a small text file placed on your device when you visit the site. We use four categories of cookies:
- Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit, and security cookies that prevent cross-site request forgery. You cannot opt out of essential cookies without losing access to the platform.
- Functional cookies: Remember your preferences — such as language settings or your last selected game category — so you don't have to reset them every visit. These are active by default but can be disabled.
- Analytics cookies: Collect anonymous data about how visitors navigate ps999.biz — which pages are visited most, how long sessions last, where users exit. This helps us identify and fix problems and improve the platform for Pakistani players. This data is aggregated and not linked to your personal identity.
- Fraud prevention cookies: Used to detect unusual behaviour patterns that may indicate account takeover attempts, bot activity or bonus exploitation. These operate in the background and are essential for platform security.
PS999 does not use advertising cookies or third-party retargeting pixels. You will not see ps999 advertisements following you around other websites as a result of visiting ps999.biz. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent normal account functionality.
PS999 does not sell, rent or commercially share your personal data with third parties for their marketing or business purposes. Period. Data sharing at ps999 is limited to three specific categories of recipients, each with a defined and necessary purpose:
Payment processors and banking partners. To process your PKR deposits and withdrawals, ps999 shares necessary transaction data with Easypaisa, JazzCash, NayaPay, SadaPay, participating banks and card networks. This sharing is limited to what is required to execute the specific transaction — for example, your wallet number and the transaction amount. Payment processors operate under their own privacy and security obligations.
Identity verification providers. For KYC (Know Your Customer) verification, ps999 uses regulated third-party services to verify CNIC details. This sharing is limited to the verification purpose and is governed by contracts that restrict the verification provider's use of your data.
Legal and regulatory obligations. PS999 is legally required to disclose player information to relevant authorities in specific circumstances — for example, where we receive a valid legal order, where required by anti-money laundering regulations, or where we have reasonable grounds to suspect fraud or criminal activity involving your account. In these cases, ps999 will share the minimum necessary data and will notify you of the disclosure where legally permitted to do so.
Corporate transfers: If ps999 is acquired by or merged with another entity, player data may be transferred as part of that transaction. We would notify active players before any such transfer and ensure that data protection standards are maintained by the receiving entity.
The security of your personal data is something ps999 takes seriously — not as a box-ticking exercise, but because our Pakistani players trust us with sensitive financial and identity information and that trust needs to be actively maintained. Here is what we do to protect it:
- 256-bit SSL encryption on all data transmitted between your device and ps999 servers. Any data entering or leaving ps999.biz is encrypted in transit.
- Encrypted database storage for sensitive fields including CNIC numbers, payment details and identity document uploads. Encryption at rest uses AES-256 standards.
- Two-factor authentication (2FA) available for all player accounts and mandatory for our internal administrative access. We strongly recommend enabling 2FA on your ps999 account.
- Role-based access controls ensuring that ps999 staff can only access player data relevant to their specific function. Support agents see account history; they cannot access raw payment card data. Finance staff can process transactions; they cannot access support chat logs unnecessarily.
- Regular security audits conducted by internal and third-party security professionals to identify and address vulnerabilities in the ps999 platform.
- Intrusion detection systems monitoring ps999 servers for unusual access patterns, brute force attempts and other threat indicators in real time.
Despite these measures, no online platform can guarantee absolute security. PS999 will notify affected players promptly in the event of any data breach that creates a material risk to their personal information, and will take immediate remedial steps in such an event.
PS999 does not keep your data indefinitely. We retain different categories of data for defined periods based on legal requirements and operational necessity:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML and legal compliance |
| Financial transaction records | 5 years from transaction date | Anti-money laundering regulations |
| KYC documents (CNIC copies) | 5 years from verification date | Identity verification compliance |
| Betting and game activity logs | 2 years from date of activity | Dispute resolution and responsible gaming |
| Support communications | 3 years from date of communication | Quality assurance and dispute records |
| Analytics and usage data | 13 months, then anonymised | Platform improvement |
| Session and cookie data | Up to 24 months | Security and functionality |
Following the end of a retention period, ps999 permanently deletes or irreversibly anonymises the relevant data. Where data is anonymised rather than deleted (for aggregate analytics purposes), it can no longer be linked back to any individual player account.
As a player at ps999, you have specific rights regarding your personal data. These are real rights, not placeholders. Here is what you can request and how:
Right of Access
Request a copy of all personal data ps999 holds about you. We will provide this within 30 days of a verified request. Includes account data, transaction history and any KYC documents on file.
Right to Rectification
Request correction of inaccurate personal data. If your name, contact details or other account information is incorrect, contact support and we will update it promptly once verified.
Right to Erasure
Request deletion of your personal data in certain circumstances — for example where data is no longer necessary for its original purpose. Note that legal retention obligations (AML, KYC) may prevent full deletion in some cases.
Right to Portability
Request your personal data in a structured, machine-readable format (CSV or JSON) so you can transfer it to another service. Applies to data you have provided directly to ps999.
Right to Restrict Processing
Request that ps999 pauses processing of your data in certain circumstances — for example while the accuracy of data is being disputed. Processing will be restricted while the matter is being resolved.
Right to Object
Object to processing based on legitimate interest grounds, including any profiling ps999 undertakes for responsible gaming monitoring. We will assess each objection and respond within 30 days.
How to exercise your rights: Email support@ps999.biz with the subject line "Data Rights Request". Include your registered mobile number and name. PS999 will verify your identity before processing any data rights request, and will respond within 30 days.
PS999 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18 and we do not permit anyone under 18 to register or maintain an account. Our age verification procedures — including date of birth collection at registration and CNIC-based verification at the withdrawal stage — are designed to prevent underage access.
If ps999 becomes aware that an account is held by a person under 18 years of age, we will immediately suspend the account, refund any verified deposits using the original payment method, and permanently delete all associated personal data from our systems. Any winnings accumulated will not be paid out.
If you are the parent or guardian of a minor and believe they have accessed ps999, please contact us immediately at support@ps999.biz. We will act on all such reports without delay. PS999 also recommends that parents use parental control software on shared family devices to prevent minors from accessing gambling websites.
PS999 sends promotional communications — including PSL season offers, deposit bonuses, reload promotions and referral programme updates — to registered players via SMS to your Pakistani mobile number and email to your registered address. These communications are sent on the basis of your opt-in during registration, or because you are an existing player with an active account.
You can opt out of marketing communications at any time by:
- Replying STOP to any ps999 SMS promotional message
- Clicking the unsubscribe link in any ps999 marketing email
- Contacting support@ps999.biz with a request to opt out of marketing
- Adjusting your communication preferences in your ps999 account settings dashboard
Opting out of marketing does not affect transactional communications — you will still receive messages about your deposits, withdrawals, account security and any account-related notices that are necessary for the operation of your ps999 account.
No third-party marketing: PS999 does not share your contact details with third parties for their own marketing purposes. You will only receive marketing communications from ps999 directly — not from partners, affiliates or advertisers claiming a relationship with ps999.
PS999 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements or the services we offer to Pakistani players. When material changes are made, we will:
- Update the "Last Updated" date and version number at the top of this page
- Notify active account holders via email to their registered address
- Display a notice within the ps999 platform dashboard for a period of at least 14 days following the update
The most current version of this Privacy Policy is always available at ps999.biz/privacy-policy. We recommend reviewing this page at the start of each PSL season, as changes to our promotional data practices may be reflected in policy updates at that time.
If any update to this policy materially reduces your rights or increases the scope of data ps999 collects, we will seek your explicit re-consent before applying the new terms to your account where technically possible to do so.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how ps999 has handled your personal information, please contact us through one of the following channels:
- Email (preferred for data requests): support@ps999.biz — use subject line "Privacy / Data Request" for faster routing to the right team
- Live chat: Available 24/7 from your logged-in ps999 account — suitable for general privacy questions
- Response time: Data rights requests acknowledged within 24 hours, substantive responses within 30 days
PS999 takes privacy complaints seriously. If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter. Please contact our support team for information on the escalation options available to Pakistani players in your specific situation.
For your protection: When you contact ps999 about a data rights matter, we will verify your identity before acting on the request. This protects you against unauthorised requests regarding your account data. Verification typically requires confirmation of your registered mobile number and one additional security detail.
PS999's Core Privacy Commitments to Pakistani Players
A plain summary of the six things that matter most about how ps999 handles your data — no legal language, just clear commitments.
We Never Sell Your Data
Your personal information is not a product at ps999. We do not sell, rent or commercially share player data with advertisers, data brokers or any third party for their own marketing purposes. Not now, not ever.
256-bit Encryption on Everything
All data transmitted to and from ps999 is encrypted using 256-bit SSL. Sensitive stored data — including CNIC details and payment information — is encrypted at rest using AES-256. Your information is protected at every stage.
Local Payment Data Stays Local
Your Easypaisa and JazzCash wallet details are used only to process your PKR transactions and enforce our matched withdrawal policy. They are never shared with third parties beyond the payment processor involved in your specific transaction.
Real Rights You Can Exercise
Your data rights — access, rectification, erasure, portability, objection — are real and enforceable at ps999. Email us and we will respond within 30 days. We verify your identity first to protect you, not to obstruct you.
Defined Retention, Not Forever
PS999 retains each category of data for a defined period driven by legal requirements — not indefinitely. AML records are kept 5 years. Analytics data is anonymised after 13 months. We delete what we no longer need.
Transparent About Changes
When this Privacy Policy changes in a way that matters, ps999 tells you — via email and an in-platform notice — before the new terms take effect. You won't find out you agreed to something new because you missed small print.
Play at PS999 with Confidence – Your Data Is Protected
PS999 was built for Pakistani players who want a trustworthy platform — one that pays out fast, plays fair and handles your personal information with the respect it deserves. Register today and experience the difference that a genuinely Pakistan-first betting platform makes.